Refund Policy

We understand that life happens, and plans can change! Here's how we handle cancellations and refunds:

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Cancellations & Refunds

• Full Refund or Transfer: If you cancel your booking at least 48 hours before the event, you are eligible for a full refund or credit toward a future session.

• No Refunds Within 48 Hours: Unfortunately, we cannot offer refunds for cancellations made within 48 hours of the event start time.

• If We Cancel or Reschedule: In the rare event that we need to cancel or reschedule a session, you will be offered a full refund or the option to transfer your booking to another upcoming event.

 

Third-Party Bookings (Venues, Studios, or Partner Organisations)

If you purchased your ticket through a third-party platform (such as a partner venue, gym, or external event site), please note:

• All refund requests must be made directly to that organisation or business.

• Movement, Music & Medicine does not process refunds for bookings made via external ticketing systems or host venues.

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Please refer to the refund policy of the platform or venue you purchased your ticket from for further details.

 

How to Request a Refund

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For bookings made directly through us:

• Email us at movement.movement@outlook.com with your full name and booking reference.

• Let us know whether you would like a refund or credit for a future session.

• We’ll aim to get back to you within 2 business days.